Yeah I have the USB dongle and have activated the code I got with the cubase package which I assume has gone into the dongle.
It's weird as everything worked fine the first time but now it's intermittent, causing cubase to crash a lot of the time with error messages like "connection to protection device lost"
Haven't been able to use it properly since I bought the product lol
Aghhhh no way, well at least you got it sorted
I'm dealing with steinberg atm and I feel the same way you felt about matey in the shop 😬